Last Updated on May 9, 2024

At Black Diamond Sprinklers, we prioritize the privacy and security of our customers' information. This "Do Not Share" policy outlines our commitment to protecting the confidentiality of personal data shared with us. By using our website and services, you agree to the terms of this policy.

1. Confidentiality
2. Personal Information: We collect and store personal information provided by our customers, such as names, addresses, phone numbers, email addresses, and project details. This information is used solely for the purpose of providing our services and communicating with our customers.
3. Non-Disclosure: We will not disclose or share any personal information with third parties unless explicitly authorized by the customer or required by law.
4. Data Security
5. Safeguarding: We employ industry-standard measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. This includes the use of secure servers, encryption, firewalls, and regular security audits.
6. Employee Access: Our employees are trained to handle personal information in a confidential and responsible manner. Access to customer data is restricted to authorized personnel only, and they are bound by strict confidentiality obligations.
7. Third-Party Services
8. Service Providers: We may engage third-party service providers to assist in delivering our services. These providers are carefully selected, and we ensure that they maintain the same level of privacy and security standards as we do.
9. Legal Requirements: In certain situations, we may be obligated to disclose personal information to comply with legal requirements, such as responding to a court order, subpoena, or government investigation. However, we will make reasonable efforts to notify affected individuals unless prohibited by law.
10. Website Analytics
11. Tracking Technologies: Our website may use cookies and similar tracking technologies to gather information about website usage and improve user experience. This information is anonymized and does not personally identify individuals.
12. Third-Party Analytics: We may use third-party analytics services to analyze website usage and performance. These services have their own privacy policies governing the use of data.
13. Consent and Opt-Out
14. Consent: By using our website and services, you consent to the collection, use, and storage of your personal information as described in this policy.
15. Opt-Out: If you wish to withdraw your consent or opt out of receiving communications from us, please contact us using the provided contact information.
16. Updates to the Policy
17. Policy Changes: We reserve the right to update or modify this policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.
18. Contact Information

If you have any questions, concerns, or requests regarding this policy or the privacy practices of Black Diamond Sprinklers, please contact us:

Email: blackdiamondsprinklers@gmail.com

Phone: (734) 456-6426

By using our website and services, you acknowledge that you have read and understood this Do Not Share Policy and agree to its terms.

We may share your information with our business units, affiliates, subsidiaries, business partners, service providers, and/or your representatives, in order to provide or improve our Services to you. We do not share information with third parties so that they can independently market their own products or services to you unless we have explicitly given you the option to opt-in for such disclosures. We will never sell your Personal Information to any third party.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes.

PROVIDE AND MAINTAIN THE SERVICES

We use the information we collect to deliver the Services to you and honor our Terms of Service for each Service or business contract with you. For example,

• to administer, operate, maintain and secure our Services;
• to monitor and analyze trends, usage and activities in connection with our Services;
• for accounting, recordkeeping, backup and administrative purposes;
• to customize and improve the content of our communications, websites and social media accounts;
• to provide customer service and support;
• to communicate with you, including responding to your comments, questions and requests regarding our Services;
• to process and complete transactions, and send you related information, including alerts and notifications about your service, purchase confirmations and invoices; and
• to educate and train our workforce in data protection and customer support.

For the Services’ social features, we may use your information to help you find and connect with other users and to allow other users to find and connect with you. For example, your account contact information allows other users to add you as a friend. When another user has your email or mobile phone number in their contact list or in their friend network on a connected service, we may show that user that you are a user of the Services.

HOW WE SHARE YOUR INFORMATION

We do not share your personal information except in the limited circumstances described below.

WHEN YOU AGREE OR DIRECT US TO SHARE

You may direct us to disclose your information to others, such as when you use our social features in any Mobile Apps. For certain information, you may change your privacy preferences in account settings and use other provided tools to control how your information is visible to other users of the Services.

You may also authorize us to share your information with others, for example, with a third-party application when you give it access to your account, or with your employer company or other organizations and provide consent to each organization. Remember that their use of your information will be governed by their privacy policies and terms. You can revoke your consent to share with third-party applications or employee wellness programs using your account settings.

FOR EXTERNAL PROCESSING

We transfer information to our corporate affiliates, service providers and other partners who process it for us, based on our instructions and in compliance with this policy and any other appropriate confidentiality and security measures. These partners provide us with services globally, including for customer support, information technology, payments, sales, marketing, data analysis, research and surveys.

FOR LEGAL REASONS OR TO PREVENT HARM

We may preserve or disclose information about you to comply with a law, regulation, legal process or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect or investigate illegal activity, fraud, abuse, violations of our terms or threats to the security of the Services or the physical safety of any person. Please note: Our policy is to notify you of legal process seeking access to your information, such as search warrants, court orders or subpoenas, unless we are prohibited by law from doing so. In cases where a court order specifies a non-disclosure period, we provide delayed notice after the expiration of the non-disclosure period. Exceptions to our notice policy include exigent or counterproductive circumstances, for example, when there is an emergency involving a danger of death or serious physical injury to a person. We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual. We may disclose such information publicly and to third parties, for example, in public reports about exercise and activity, to partners under agreement with us or as part of the community benchmarking information we provide to users of our services. If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice for the transferring of any personal information to a new entity.

Addition to privacy policy.

At Black Diamond Sprinklers, we value your time and your privacy. Black Diamond Sprinklers maintains strict privacy policies, ensuring that personal information of our users and members is not sold, rented, released, or traded to others without prior consent or legal obligation. We will only use your information to provide you with the services you have opted in for. You may opt out at any time by notifying us at blackdiamondsprinklers@gmail.com, or by calling us at (734) 456-6426.

SMS Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either "DND", STOP" or "UNSUBSCRIBE" to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us. Message and Data Rates May Apply. Message frequency may vary.